Work and business / B1

WURKL-ohd/ˈwɜːkləʊd/

Workload is how much work there is: a heavy workload; reduce staff workload; workload increased (uncountable). Workload is not the same as overtime (extra hours) though a heavy workload causes them. Caseload is for social workers, GPs, or lawyers and their number of cases. Do not write “work loads” for this idea. Union talks often start from unsafe workloads.

Meaning

The amount of work that a person or organisation has to do.

Examples

• “Her workload increased when two colleagues were off sick.”
• “Teachers reported an unmanageable workload during exam season.”
• “Software that logs tickets made the team’s workload visible at last.”

Good to know

a heavy / unmanageable workload (uncountable). Extra hours: overtime. Cases: caseload. Not “work loads”.

Topics

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